PIEK has made some instruction video’s on Youtube which explains everything in detail. Please watch Part 1 - 6: https://www.youtube.com/
IPC secures all information, also the answer-keys are secured. Since the possibility of online-testing it is not possible to check your answers anymore.
Our company name is changed. I would like to change the name in “update my profile” but it is not possible. What can I do now?
If you can’t change the name in your profile, you can sent a help desk ticket to IPC. Choose “Certification Help Desk”, log in with your Login credentials, and choose “Profile Update/Company Update”. IPC will change your company name.
Did the student upgrade his profile? If the student didn't update his/hers profile then he will not get his/hers certificate. (students have to update their profile in the IPC Certification Portal).
Some of our employees have been certified as IPC-A-610 CIS. Can we state in our brochures and on our website that we are an IPC certified company?
No, the IPC-A-610 CIS certifications are individual, personal certifications. There is a separate program however for certification on a company level, which is called IPC Validation Services. Contact the PIEK sales team for more information on these services.
No, for the IPC Help Desk you need a separate login. Click on the Certification Help Desk button in the Portal and sign up for a new account.
There are three ways: IPC General Inquiries: firstname.lastname@example.org IPC Certification Hotline: +1-847-597-2982 if you need urgent answers IPC Helpdesk for CQI and training related issues.
At the back of every IPC document you will find a “standard improvement form”. Fill this out and sent it to IPC. In the case of an older document make sure you have the correct address (IPC at the moment [...]
You can order all IPC documents from the IPC Web shop. https://shop.ipc.org/
In this case you should contact PIEK International Education Centre (I.E.C.) by telephone +31455703333 or via Email email@example.com.